Privacy Policy Introduction On the Marimba website, we respect your privacy and take your online shopping safety seriously. But in order for us to provide you with better goods, more effective customer service, and quick updates, we will record a set of information through your visit to the company's website. And to better protect your privacy, we would like to clarify to you the policies, procedures, and how the information related to you is collected and used. Collection and Use of Information We at Marimba website collect information using different methods on its site. Objectives of collecting information Marimba aims, through collecting personal information, to provide an effective and valuable experience designed for its customers. Use of personal information The Marimba website can use your personal information as follows: Facilitate your use of the site by not requiring you to re-enter your information. Help you find information, products, and services quickly. Help you create content that interests you on the site. Notify you of any new information, products, or services we offer. To provide you with the information, products, or services you request from us or we see you might be interested in, where you have agreed to be contacted for such purposes. To provide location-based services, such as advertising, search results, and other content tailored to you. To fulfill obligations arising from any contracts you enter into with any other party using our site, or between you and us. To improve our services and provide better and more personalized services. To ensure the most effective delivery of our site content to you and the device you use to access our site. To notify you of changes made by our site. For any other reason we see necessary to enhance your browsing experience. To manage incentive programs and meet your requests for these incentives, to allow you to participate in competitions, and to notify you in case of winning. Registration and ordering Before using certain parts of the site or using it to place your order, you must complete the registration process on our site. During registration, you will be asked to provide us with certain personal information, including your name, residential address, gender, shipping and billing addresses, phone number, mobile number, email address, and your credit card number. This type of personal information is used for billing purposes, completing your order, communicating with you regarding your order and our site, and for internal marketing reasons. If we encounter any problem completing your order, your personal information you provided may be used to contact you. Email: Many parts of the site require you to enter your email address for reasons related to free promotional campaigns and in response to your request to inform you about new brands, products, or the latest models, or to participate in our newsletter. Your participation in any of our competitions is optional, and you can choose to participate and disclose some information that will later be used to inform winners and award prizes. We may mention the names and participating sites in the competition on our site. Cookies and other technological methods used: Like many other sites, Marimba | MARIMBA uses cookies and web beacons (also known as clear GIF technology or "action tags") to speed up navigation on the site, recognize you and your access privileges, and track your use of the site. Cookies are small pieces of information stored as text files by the web browser you use on your computer's hard drive. Most web browsers are set to accept cookies. You can set your browser to refuse these files or remove them from the hard drive, but you will not be able to access some parts of the site or use it if you do so. Marimba uses cookies so you can select products, add them to your shopping cart, and complete the purchase. If you continue to accept these files, we will be able to keep a record of your internet browsing and purchasing. Cookies on the Marimba site are not "spyware" as they do not sneak into the user's hard drive to collect confidential personal information, nor can they do so. Web beacons help deliver cookies and help us determine whether a particular page on the site has been viewed and how many times. For example, any electronic image on this site, such as banners, can be considered web beacons. Login files: Marimba automatically recognizes the internet link you use to access the site. Your IP address, your internet service provider, the date/time of your login, and your request confirmation may be recorded for internal marketing and troubleshooting purposes. (Your IP address may indicate your device's location on the internet). Product reviews: You may choose to review a specific product. If you post your comment, we will ask you to provide your email and your geographic location. If you publish a review, your pseudonym will be visible to others (but your email will not be disclosed). Any personal information or identifiable data you publish in your review will be public and other users will see it. Marimba is not responsible for any personal information you choose to publish in your reviews. You can leave useful reviews without revealing any personal information. Access to and modification of information You can access a large set of data and information related to your account and transactions with the site for viewing and updating in some cases. Examples include: Updated data regarding your latest orders. Personal identification data (including name, email, password, correspondence, and personal ad preferences). Payment settings (including credit card information). Email notification settings. The site system will place cookies when you log in to ensure a smooth and enjoyable user experience. You can disable cookies by changing your browser settings. Providing targeted and relevant options that enhance your browsing and use of the site. The site may retain a copy of data for compliance with laws, especially when you update your information, as we keep a copy of previous data in our records. Use and disclosure of information Internal use: The Marimba website uses your personal information to fulfill your order and provide good customer service. The site may use your personal information internally to improve site content and design, increase its reach, for marketing purposes (including marketing products and services to you), and to identify general market information related to our visitors. Contacting you: Your personal information will be used to communicate with you regarding the site, your orders, and shipments. We will send you a confirmation message when you register with us. We will send you, if necessary, advertisements related to services provided by the site (for example, informing you of temporary service interruptions for maintenance reasons). You may provide us with your email for specific reasons, such as requesting to be notified when new brands, models, or products arrive through our email newsletter registration. If you provide us with your email, we will use it to deliver information to you. You always have the option to unsubscribe or withdraw from future messages. You cannot stop messages related to orders from reaching your email. Marimba may disclose some personal information in response to relevant government authorities during investigations, subpoenas, or court orders. The site may disclose some personal information when such disclosure is important for defending the company's legal rights, enforcing its terms of use, or other agreements, or to protect the company or others. For example, the site may share information that reduces fraud risk or if someone attempts to use the Marimba site for illegal reasons or commit fraud. The site will not sell (or exchange or rent) personal information to other companies as part of our business. If Marimba | MARIMBA.com owns other companies or merges with them, or if the company disposes of some or all of its assets, your personal information may be disclosed to that company, but such disclosure is governed by the applicable privacy statement. The site may share non-personal information (such as the number of visitors to a certain page or the volume of an order placed on a specific date) with third parties such as advertising partners. This information does not identify you personally or any other user. Data security This site combines physical, electronic, and administrative procedures to provide appropriate protection for your personal information, including: Using Secure Socket Layer ("SSL") on all financial transactions on the site. Marimba uses SSL encryption to protect your personal information online. The site takes several steps to protect your personal information within its facilities. Access to your personal information is restricted to only those who need it to perform specific tasks. The site may rely on a third-party security service provider to protect some of its devices. We believe their security measures are effective; for example, when you visit our site, you connect to servers stored in a secure environment behind a firewall. Although the site employs standard security precautions to protect your personal information, we cannot guarantee absolute protection. Withdrawal / Corrections Upon your request, the company will do the following: Correct or update your personal information. Stop sending messages to your email. Cancel your account to prevent future purchases from this account. You can submit these requests through the user information section or by contacting us by phone or email to the Marimba customer service department (
[email protected]). The site requests that you do not send your credit card number or any other sensitive information. Collection of information via non-internet means, use, and disclosure As expected, most of the information available at Marimba is collected through the site. Please note that this privacy policy only applies to online data collection; however, we also try to protect your personal information outside of the internet. For example, a customer may call to place an order or ask a question. During this call, we only ask for personal information needed to answer the question. When we need to store information provided during the call (such as order details), we enter it into our database via SSL encryption (see the Data Protection section above for more details). There are other ways we can learn information outside the internet, such as someone sending us a message containing return address details. Please note that by discussing this item, we do not intend to restrict or discuss all methods and uses of information collected outside the internet. As previously mentioned, we sell goods at Marimba | MARIMBA.com, not information, and we will do our best to handle information collected outside the internet in accordance with our online data practices. Privacy policy updates If the site makes any amendments to its privacy policy, it will publish these amendments on the site to keep you always informed of the type of information we collect, how we use it, and cases of disclosure. We are here to help! If you have any questions, comments, or need support, do not hesitate to contact us through one of the following methods: 1. Customer service via WhatsApp For immediate support, you can contact us via customer service at: +9665944882062. 2. Email If you prefer to communicate via email, please send your inquiries to:
[email protected]